Refund Policy

We strive to provide high-quality products and excellent customer service. If you are not completely satisfied with your purchase, please review our return policy below.

Eligibility for Returns

Items must be returned within 14 days of delivery.
Products must be unused, in their original packaging, and in the same condition as received.
Due to hygiene and safety reasons, certain items (such as skincare, cosmetics, and opened beauty tools) are non-refundable and non-returnable.

Non-Returnable Items

Used or opened products.
Gift cards and promotional items.
Sale or clearance items (final sale).

Return Process

Contact Us: Email our customer service team at Info@yabeautys.com with your order number and reason for return.
Approval: Once your return request is approved, we will provide return instructions.
Shipping Back: Customers are responsible for return shipping costs. We recommend using a trackable shipping service.
Inspection & Refund: Upon receiving and inspecting the item, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method.

Damaged or Incorrect Items

If you receive a defective, damaged, or incorrect item, please contact us within 48 hours of delivery with photos of the product and packaging. We will arrange for a replacement or refund at no additional cost.

Exchanges

At this time, we do not offer direct exchanges. If you need a different product, please return the item and place a new order.

Late or Missing Refunds

If you haven’t received a refund within the expected time frame, check with your bank or payment provider. If you still need assistance, contact us at Info@yabeautys.com

For any return-related questions, reach out to us at Info@yabeautys.com

Thank you for shopping with Y A Beauty Studio!